Help

Returns & exchanges

If something isn't right, we'll sort it out. Here's what you need to know.

Right of withdrawal

You have 10 calendar days from receiving your order to cancel the purchase, no questions asked. The item must be unused (the sticker, not applied) and as you received it.

How to request it

Use the Withdrawal button or message us privately with your order number (HR-…). We'll give you a withdrawal code to follow up.

How to send it back

In Buenos Aires City we agree on a meeting point. From elsewhere in Argentina we'll tell you how to ship it. Return costs are on us.

Refund

Once we get the item back, we refund you through the same method you paid with on Mercado Pago.

Defective items

If your order arrives damaged or with a printing defect, send us a photo by message and we'll replace it free of charge or refund you.

Exchanges

If you'd rather have another item from the shop, we'll swap it within the same period: only the price difference is settled, if any.